Privacy Policy
Who is responsible for your data
Call Queue is run by Anthony Sbardella. Contact us at CallQueues@gmail.com.
What we collect
- Account details: your email address and a password. Your password is stored in scrambled (hashed) form by our login provider, and we cannot read it.
- Contacts you add: names, phone numbers, ages, and states, plus notes, call attempts, call results, and appointments you record or schedule. This is information about other people. You are responsible for having the right to add it.
- Settings: your call script, daily goal, and similar preferences.
- Subscription details: your plan status and billing identifiers. Card numbers are handled by Stripe and are never stored by us.
How we use it
We use your information to run Call Queue for you: to log you in, save and show your list, work out your plan and billing, and respond to support requests. We do not sell your information, and we do not use your contacts for advertising.
Who else handles it
These companies process data on our behalf to run the service:
| Provider | What it does |
|---|---|
| Supabase | Login and the database that stores your account and saved list |
| Stripe | Takes payments and manages subscriptions |
| Netlify | Hosts the website and runs the billing functions |
| Cloudflare | Cookie-free website statistics, such as page views and the country visitors come from. It does not track individual visitors. |
The pages also load code libraries from content delivery networks (cdn.jsdelivr.net and cdnjs.cloudflare.com), which can see your IP address when they send those files. We may also disclose information if the law requires it.
Where it is stored on your device
Your browser keeps a copy of your list so the app works quickly. If you log out on a device, the app removes that copy when it has safely saved your changes to your account. A PIN lock hides the screen but is not encryption.
How long we keep it
We keep your information while your account exists. If you delete your account from Settings, your saved list and account are permanently deleted. Billing records may be kept by Stripe and by us as long as the law requires. If you cancel but do not delete your account, your saved list stays available to you in read-only form until you delete it.
Your choices
- Copy your data out any time with Copy backup in Settings.
- Delete your account and data any time from Settings.
- Email us to ask a question or request access to or correction of your information: CallQueues@gmail.com.
Depending on where you live, such as California or the European Union, you may have the right to ask what personal information we hold about you, to have it corrected or deleted, to receive a copy of it, and to object to or limit how we use it. We do not sell your personal information or share it for advertising. To use any of these rights, email CallQueues@gmail.com from the address on your account. We will respond within 45 days, and we may need to confirm it is you first. You will not be treated differently for using these rights.
Where the law requires a legal basis for using your information, we use it to provide the service you signed up for, to meet our legal obligations, and for our legitimate interests in keeping the service secure and running.
Children
Call Queue is for adults and is not meant for anyone under 18. We do not knowingly collect information from children.
Security
The site uses HTTPS, and database rules limit each account to its own saved data. No system is perfectly secure, so we cannot promise absolute protection.
Children
Call Queue is not meant for people under 18, and we do not knowingly collect information from them.
Changes
If we change this policy in a significant way, we will tell you by email or in the app before the change applies.